Privacy Policy

1. Introduction

Welcome aboard Cartanera, an online multiplayer version of the classic board game Cartagena. We value your privacy as much as pirates value their treasure. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

By using Cartanera, you agree to the practices described below.

2. What information we collect

We only collect the information necessary to provide and improve the game experience.

2.1. Account Information

When you register or sign in, we collect:

  • Email address — required for registration and login.
  • Username / nickname — shown to other players.
  • Avatar image — optional.
  • Country or language preference — optional and used to improve your experience.

Your email address is never visible to other players.

2.2. Gameplay Data

We store information related to your activity in the game:

  • games you created or joined;
  • moves, cards, tokens, and statistics;
  • your current turn and game progress;
  • results of finished games (wins/losses).

This information is used exclusively to manage your game sessions and rankings.

2.3. Communication

If you use the in-game chat or send messages:

  • the messages are stored to display them to participants in the same game;
  • we do not monitor or manually read private conversations, except where technically necessary (e.g., to process reports of abuse or fix bugs).

Please avoid sharing sensitive personal data (address, phone, etc.) in chat messages.

2.4. Technical Data

When you access Cartanera, our system automatically collects:

  • your IP address, browser type, and operating system;
  • device information and language settings;
  • cookies or session tokens to keep you logged in and remember your preferences.

This data is used only for security, analytics, and performance optimization.

3. How we use your data

We use your information to:

  • Create and manage your account.
  • Notify you when it’s your turn to move or a game has ended.
  • Keep the game fair, secure, and enjoyable.
  • Analyze performance and fix technical issues.
  • Comply with legal obligations if required.

You can disable email notifications anytime through your profile settings.

4. Data sharing and third parties

We do not sell, rent, or share your personal information with third parties. However, we may use certain trusted services that help us operate the platform:

  • Hosting providers and database services (for data storage);
  • Email delivery systems (for game notifications);
  • WebSocket or analytics services (for gameplay synchronization and performance monitoring).

Each of these providers is required to keep your data secure and confidential.

5. Cookies and local storage

We use cookies and local storage for:

  • maintaining login sessions;
  • saving your language and display preferences;
  • improving site speed and responsiveness.

You can disable cookies in your browser, but some features (like login or game synchronization) may not work properly.

6. Data retention

We store your data only as long as necessary:

  • Account data — until you delete your account.
  • Gameplay history — while games remain active or archived for statistics.
  • Chat messages — while a game exists or until you manually delete them.

Upon account deletion, all personal identifiers (email, avatar, etc.) are removed or anonymized.

7. Security of your data

We take appropriate security measures to protect your information:

  • encrypted connections (HTTPS);
  • secure password hashing;
  • restricted access to production databases;
  • monitoring for suspicious activity.

No system is 100% secure, but we strive to maintain industry-standard protection.

8. Children’s privacy

Cartanera is intended for players aged 13 and older. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us — we will promptly delete it.

9. Your rights (GDPR / CCPA)

Depending on your location, you may have the right to:

  • access the data we store about you;
  • request correction or deletion of your data;
  • object to data processing;
  • request a copy of your data in a portable format.

You can exercise these rights by contacting us at privacy@cartanera.com

10. Changes to this policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by updating the date above or by posting a notice within the app. Your continued use of the service after changes means you accept the updated version.

11. Contact us

If you have any questions about privacy or data protection, contact us:

  • Cartanera Support. 📧 privacy@cartanera.com
  • 🌐 https://cartanera.com

🏴‍☠️ Final note

We promise to treat your data as carefully as a pirate guards their treasure chest. No spam, no selling your info, no surprises — only smooth sailing through the tunnels of Cartagena.

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